In all cases, UNIK ONETOUCH SYSTEM PVT LTD’s liability will be restricted to providing User a valid refund to the extent of corresponding payment received by UNIK ONETOUCH SYSTEM PVT LTD with respect to a particular transaction. ![]() UNIK ONETOUCH SYSTEM PVT LTD shall enquire the matter after receiving the complaint from the User and based on the enquiry UNIK ONETOUCH SYSTEM PVT LTD may refund the payment deducting necessery professional service charges. However, for cases where User has received a successful completion confirmation but not received services, User is required to submit a complaint by sending an e-mail to Email ID given on this website. Please note that only the actual transaction amount will be refunded excluding payment gateway charges and all applicable taxes. Post User Id creation, while availing various services on UNIK ONETOUCH SYSTEM PVT LTD Mobile App / Website, a transactions which have failed for any reason directly attributable to UNIK ONETOUCH SYSTEM PVT LTD and UNIK ONETOUCH SYSTEM PVT LTD has received corresponding confirmation from the payment gateway, will be automatically refunded to User’s bank account within 3-15 working days from the date of transaction and a confirmation mail will be sent to User’s email id registered with UNIK ONETOUCH SYSTEM PVT LTD. Thus, in order to avail UNIK ONETOUCH SYSTEM PVT LTD services on its Mobile App / Website, User has to mandatorily get his successful KYC verification done. No existing balance will be refunded to the user in case of un-successful KYC verification. ![]() If the User is unable to get successful KYC done, UNIK ONETOUCH SYSTEM PVT LTD shall not be able allow for availing the services mentioned for that particular subscription plan. ![]() Post receipt of payment from the User for the above-mentioned plan, UNIK ONETOUCH SYSTEM PVT LTD shall create User ID in its Mobile App / Website ONLY post successful KYC verification of such User. Please note that such act of buying UNIK ONETOUCH SYSTEM PVT LTD’s plan is irreversible process under the applicable law. Once a User chooses to avail any subscription plan/offer announced by UNIK ONETOUCH SYSTEM PVT LTD and agrees to buy that plan/offer by due payment for that plan/offer to UNIK ONETOUCH SYSTEM PVT LTD, such payment by User shall not be refunded by UNIK ONETOUCH SYSTEM PVT LTD under any circumstances whatsoever.
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